Privacy
Your information deserves care.
We collect the minimum information needed to respond and encourage people to keep sensitive details out of public website forms.
Information we collect
When you use a website form, we collect only the information requested to understand and respond to your inquiry. This may include your name, contact details, organization, broad support needs, preferred location, timeline, career interests and your message.
What not to submit
Do not use public forms to send diagnoses, health card numbers, medication lists, detailed clinical information, SINs, banking information, screening documents or identity documents.
How information is used
Information is used to review and respond to inquiries, coordinate an appropriate follow-up, and maintain an operational record of communication. It is not sold.
How information is protected
Website submissions are stored in a protected system with no public read access. Access should be limited to authorized people who need the information to respond.
Retention
Inquiry information should be retained only as long as reasonably needed for follow-up, legal obligations and operational records, then securely deleted or anonymized.
Your choices
You may ask about the information provided through the website, request a correction, or ask that it be deleted where applicable by contacting info@truenorthresidential.org.
Email and third parties
The website displays planned addresses at truenorthresidential.org. Mailboxes and form notifications require connection to the organization’s chosen email provider. Service providers used to operate the website may process limited data under appropriate safeguards.
Updates and contact
This policy may be updated as services and systems evolve. For privacy questions, contact info@truenorthresidential.org. Last updated: September 23, 2026.